This delivery policy applies to services delivered by Juice Borx appointed representative only. The delivery of certain products/services sold by Juice Borx are handled directly by the supplier or provider. In these cases, the delivery policy will be stated in the Terms & conditions for that particular product/service. If you are not sure please contact us so that we may advise you on the delivery policy that applies to your purchase.
Delivery times stated are not guaranteed but are generally attainable within major centres. A possible delay of 24 to 96 hours can be expected outside of major metros & additional delivery costs may apply. Some deliveries might require that information or documents must be produced and copies thereof provided during the delivery, this will be communicated on purchase of the deice or product if it is required.
A physical address (Home or Office) is required for the delivery of your order, Private bag, post office & post boxes will not be accepted. Deliveries take place weekdays during office hours unless arrangements had been made & your delivery will be dispatched after payment has cleared. EFT is quicker, Payfast normally takes 48hrs to process.
Juice Borx will not arrange collection of units for exchange or return (or cover related costs). The client will be responsible for arranging for the unit to be delivered to Juice Borx. This will in no way impact the continued warranty provisions & only relates to courier charges & logistics.